SUSSEX PRESTIGE CARS
01444 243380
TERMS AND CONDITIONS
Our responsibilities
*Each Chauffeur complies with the laws and regulations as laid down by the Metropolitan Police, The Ministry of
Transport and the D.V.L.A.
*The Chauffeur will follow traffic regulations especially speed limits and parking regulations. The chauffeur will
not permit unrestrained children, pets, loud music or anything else that causes distractions at his total and final
discretion.
*Our Chauffeur will choose a route using his experience and knowledge of local conditions. He will be happy to
accept an alternative route as requested by his passenger, however an extra charge may be levied.
*We will carry a reasonable amount of luggage. We reserve the right to refuse to carry items of luggage if they
cannot be safely stored.
*We will hold liable any client who causes damage to the vehicle. The client will be invoiced for all associated and
any resulting cancelled bookings.
We reserve the right to cancel travel arrangements in the event of a national emergency, war, riot or other serious
problem of any nature. In the event of such cancellation, we will accept no liability.
* We will not accept responsibility for any late arrivals, delays or consequential losses incurred by unpredictable
incidents or events beyond our control.
*Circumstances beyond our control may prevent us from providing the exact car you requested. In this unlikely
event we will do everything we can to find the same vehicle, however in some cases we may have to provide a
similar type of vehicle. The client will of course be notified as soon as this occurs and given the opportunity to
cancel or offered a discount on a future journey.
Your responsibilities
*All vehicles are NON SMOKING vehicles. Clients are requested not to consume food or beverages whilst inside
the vehicle.
*All luggage and personal effects are carried in the vehicle at the owner’s risk. No liability is accepted for loss,
damage or theft of luggage or personal effects, including clothing whilst the client is inside the vehicle.
*Our insurers will not cover injury caused by passenger’s irresponsibility such as not wearing a seat belt or
opening the door before the vehicle has come to a halt. Should an passenger cause damage to a vehicle we will
pass on the full costs of repair and loss of work for the time the vehicle was off the road caused by a passenger’s
actions. It is the adult passenger’s entire responsibility to make sure any children in his/her care are properly
secured.
Our charges
* A non-refundable deposit of 50% of the total hire charge is payable at the time of booking to secure your chosen
date of hire. Credit Card details are required upon booking.
*All payments should be made to ‘Sussex Prestige Cars’.
*All prices are subject to VAT.
*We reserve the right to change our prices and terms and conditions at any time but this will not affect bookings
already made at this time.
*Full payment must be received on final invoice 14 days before the event (on weddings).
*Cancellation charges apply. Up to 14 days prior to the event-50% charge. Less than 14 days cancellation on
event and Wedding bookings will be 100%. Less than 7 days prior to the event/wedding 100% charge.
* All bookings for the ‘Prestige Cars’ are subject to availability. Cancellation charges apply 100% charge for
cancellations up to 24 hours before the booking, 50% up to 5 days before.
*Surcharges may apply for bank holidays.
*Gratuities are at the discretion of the client.
*Overnight hire requires a subsistence charge of £40 plus hotel accommodation.
*Extra hourly waiting charge is £18 per hour.
*Unpaid bills and repeated invoices may incur a 10% surcharge at the manager’s discretion. Or many result in
legal action.
Your vehicle or hired car
*Clients are required to provide a safe, comfortable and roadworthy vehicle.
*In the event of using your vehicle it is your responsibility to ensure the chauffeur is covered at least as a named
driver on the vehicle to be driven at your own cost. You must provide a copy of the cover before the driver will
drive your vehicle.
*We accept no responsibility or liability for any damage to a client’s vehicle whilst in our use.
In the event of an unpaid bills we will start legal proceedings with our Solicitor:-
Whimsters Solicitors, 72 Foyle Road, London, SE3 7RH
in conjunction with our debt collection agency
Burlington Credit
London
*Fuel, repairs and all other costs relating to the vehicle are the responsibility of the client.
*The driver has absolute discretion and will refuse to drive any vehicle that he deems unsafe.
In the event of an unpaid bills we will start legal proceedings with our Solicitor:-
Whimsters Solicitors, 72 Foyle Road, London, SE3 7RH
in conjunction with our debt collection agency
Burlington Credit
London
